FAQ

Q1: Why Choose Our company?

A1:With 15 years of experience in the automotive parts industry, Our company has gained widespread recognition for its
professionalism and leading position. We stay abreast of the latest trends in the automotive parts industry and continuously drive innovation. By establishing a global automotive parts procurement system, we provide a wide range of services and product portfolios for the aftermarket parts. As experts in engine components, chassis parts, and exterior parts, PERFECTRAIL has entered the international market, participated in global competition, and focused on providing a one-stop solution for auto parts & Accessories customers worldwide.

Q2: Quality and Reliability of Our company?

A2: We have strict control and testing processes for product quality. From supplier evaluation during the procurement process to product inspection and shipping inspection, we always ensure that every auto part shipped meets the highest quality standards. Our one-stop solution provides customers with high-quality and reliable auto parts & Accessories, allowing them to focus on enhancing their vehicle's performance and driving experience without worrying about quality issues.

Q3: Product Advantages of Our company?

A3: We offer a wide range of auto parts, including engine components, chassis parts, and exterior parts. Our ample inventory ensures that we can meet customers' fragmented orders and provide fast delivery. Every auto part undergoes supplier evaluation and product inspection to ensure reliable product quality before reaching the customers' hands.

Q4: Can you produce according to the samples or the technical drawing?
A4: We have very professional engineers who can well study samples and drawings. So we surely can produce according to samples and technical drawings.

Q5: What is your terms of payment?
A5: T/T 30% as deposit, and 70% before delivery. We’ll show you the photos of the products and packages before you pay the balance. Ali Trade Assurance is also welcomed.

Q6: What is your terms of delivery?
A6: EXW, FOB, CFR, CIF.

Q7: How about your delivery time?
A7: Generally, it will take 7 to 60 days after receiving your deposit. The specific delivery time depends on the items and the
quantity of your order.

Q8: How about the warranty?
A8: Our quality warranty is 12 months or 50000km after delivery (Either comes first).

Q9: What’s the progress of the after service?
A9: Contact Us ---> Show us the photos or videos ---> Find out reasons ---> Reach an agreement ---> Go on cooperation